Privacy Policy

A&C Pure Water Treatment Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

Information We Collect

Personal Information:

We collect personal information that you provide to us, such as your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us for support.

Usage Data:

We collect information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information


Order Processing:

To process and fulfill your orders, including shipping, payment processing, and providing customer support.


To communicate with you regarding your orders, respond to inquiries, and send promotional materials (if you have opted in to receive them).


To analyse usage data and improve our website, products, and services.


To comply with legal obligations and protect our rights and interests.

How We Protect Your Information


We implement a variety of security measures to maintain the safety of your personal information. This includes using encryption technologies and secure servers to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.

Sharing Your Information


Third-Party Service Providers: 

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

Legal Requirements: 

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

Business Transfers: 

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

Your Rights and Choices


Access and Correction: 

You have the right to access and correct your personal information held by us. You can update your information by contacting our customer service team.


You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that you will still receive transactional emails related to your orders.

Data Deletion: 

You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

Contact Us


If you have any questions or concerns about this Privacy, please contact us at: